FAQ

07933 68 48 98

Are you open all year?

We are open every day from 1st March to 31st October. Outside these times we have limited opening.

Do you have maps of the trail?

We recommend doing some research online before your bike hire starts as we currently do not produce maps for the area.

Do you deliver or pick up bikes?

Unfortunately we are unable to deliver or pick up cycles at this point in time.

Can I do a one-way hire?

All cycles have to be returned to the collection and drop off point at Park Leisure holiday park by the allotted time.

What happens if I am late returning my bike?

We hope that you will return your cycles to us on time, however if something should happen and you are running late it may incur a cost unless you are able to contact us with an explanation.

What happens if I damage my bike?

Depending on the level of damage sustained to the bicycle, we will charge for the costs to reimburse the damage.

What is your postcode so I can enter it into my Sat Nav?

Park Leisure Holiday Park, PL24 2AS – as you turn into the road between The Ship Inn Pub and the Indian Restaurant, proceed to the car park on the left. Continue by foot passing the pond on the right to the holiday park Reception and we are just next to them on the grassy area outside.

Do I have to wear a helmet?

Helmets are available free of charge to customers who hire a bike from us and we strongly recommend that everybody wears one.

What should I wear?

Comfy trousers such as tracksuit bottoms are better than jeans. If the weather is inclement, windproof as well as waterproof clothing is best and gloves are a must. In terms of footwear, trainers or shoes with good grip are the most comfortable for safe cycling. When cycling on sunny days, please don’t forget your sunscreen.

Do you repair cycles?

We don’t currently offer a repair service however we can point you in the direction of a local bike shop.

Can I fit my babyseat/buggy/trail-a-bike to your bike?

We are unable to fit your own equipment to our cycles for safety reasons.

Do you hire out bikes with stabilisers?

We do not offer any cycles with stabilisers.

I’m interested in bringing a large group to you. How many bikes can you hire out at a time?

We are happy to cater for large parties. There are 10 adult cycles available (5 mens. 5 womens), 5 child bikes and 2 child trailers. This is the maximum we can cater for, but it all depends on whether we have any other groups booked in at the time. Please contact us to discuss your requirements and we will be able to advise you further.

I want to bring a group to you, do we have to pay on the day or can you invoice us?

We are happy to invoice groups from organisations such as schools, youth groups and scouts and guides.